We offer royal mail first class post (mainland UK). Orders received by 11am will ship on the next working day. Our packaging is a little too big to go through most letterboxes so will be delivered as a parcel. Please ensure that the delivery address provided is correct at the time of ordering as we are unable to replace orders sent to the wrong address. 

Due to our products being perishable items. we cannot offer returns and refunds. We are confident that we will always exceed your expectations and you’ll love our cakes. However, if you have a genuine grievance or disappointment with what you have received, please let us know immediately, we won’t get upset. We thrive off feedback to keep everything we create and the service we deliver the best it can be. Message us and we’ll get back to you as soon as possible.